24-07-25, 02:22 AM
Hello @ Knox / @Oyabun,
My banner keeps disappearing for hours at a time while other banners take its place. This keeps happening in cycles, and it's reducing the actual exposure I paid for. If this continues, the 30 day ad I paid for won't be fully honored
I’ve already messaged both of you privately, but got no response.
This kind of silence after payment is unprofessional. Either fix the issue, or assign someone who actually handles problems.
Ignoring users isn’t acceptable. solve or refund please.
My banner keeps disappearing for hours at a time while other banners take its place. This keeps happening in cycles, and it's reducing the actual exposure I paid for. If this continues, the 30 day ad I paid for won't be fully honored
I’ve already messaged both of you privately, but got no response.
This kind of silence after payment is unprofessional. Either fix the issue, or assign someone who actually handles problems.
Ignoring users isn’t acceptable. solve or refund please.